Job Description :
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Job Title: Chatbot Developer
Duration: 30 months
Location: Irving, TX

Description:
*Must Have Skills
Develop software and system architecture while ensuring alignment with enterprise technology standards (e.g. solution patterns, application frameworks
Develop REST/JSON API’s Design code for high scale/availability/resiliency.
Develop responsive web apps and integrate APIs using NodeJS.
Presenting Chat efficiency reports to higher Management
Develop system flow diagrams to automate a business function and identify impacted systems; metrics to depict the cost benefit analysis of the solutions developed.
Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery
of highly scalable and available systems.
Using tools to classify / categorize the chat based on intents and coming up with F1 score for Chat Analysis
Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
Developing Conversational Flows in the chatbot
Calculating Chat efficiency reports .

Good To have :
Monitors performance and quality control plans to identify performance. Works on problems of moderate and varied complexity where analysis of data may require adaptation of starndardized practices. Works with management to prioritize business and information needs.
Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
Identifies, analyzes, and interprets trends or patterns in complex data sets.
Ability to manage multiple assignments.
Understanding of ChatBot Architecture.
Experience of Chatbot training

Regards

Srikanth
Sr.Technical Recruiter
Techno-Comp Inc.,
Phone Ext - 106
Email: