Job Description :
TITLE: Change Management Consultant / LEAD (OCM)
Location: Columbus OH
Duration: 1+ year
Interview Mode: In-Person

Responsibilities
Support OCM work streams and activities for one or more projects
Serve as a liaison to stakeholder groups and organizations where appropriate to promote project / program awareness and generate overall support for program activities and achievement of program objectives
Conduct required change assessments to define and document project-driven change impacts
Support the design, development, delivery and management of requisite plans, including communication plans, training plans, and engagement plans
Collaborate with internal and client stakeholders to conduct OCM activities according to plans
Develop, analyze, and report on change readiness assessments
Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups
Identify people-related risks / resistance; propose / execute on approved mitigation approaches
Collaborate with program / enterprise OCM / Communications teams to support consistent messaging and streamlined distribution of messages
Partner with project teams to ensure alignment

Skills
A solid understanding of how people go through a change and the change process
Experience and knowledge of change management principles, methodologies and tools
Exceptional written and verbal communication skills; power-point skills are a plus
Excellent active listening skills
Ability to tailor messages to a variety of audiences
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)
Strong relationship building and collaboration skills
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Self-starter, with strong organizational and prioritization skills
Problem solving and root cause identification skills

Qualifications
Bachelor’s Degree or equivalent and 2+ years of organizational change management experience
Familiarity with standard project management approaches, tools and project lifecycle phases
Experience working with / understanding of nuances of working within federal, state, or public-sector entities is a plus
Digital program / project experience is a plus
Change management certification or designation (e.g. Prosci) a plus
             

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