Job Description :
Primary Job Functions:
Responsible for the success of regional network services. This includes, but is not limited to:
Configure, troubleshoot and support Cisco routers (900x, 3900 and 3800 series), switches (3700, 6500, 4500 series, ASR''s, Nexus 5500, 7000 and 9000)
Configure and support Cisco wireless access points with a good understanding of wireless controllers
Perform troubleshooting and monitoring of incidents queues and executing network changes as required during and after business hours. This position will be part of a 7/24 on-call rotation
Opens and monitor TAC cases with our vendors as required
Adheres to all change control processes and configuration standards
Attends daily incidents and change control meetings as well as conducting troubleshooting bridges with peers, vendors and customers
Ensure timely and accurate communications to the customer are occurring

Secondary Job Functions:
Review network change scripts for accuracy to mitigate change induced outages and assuring changes meet corporate standard configurations
Perform network captures using protocol analyzers and Wireless flukes
Provide real time support during changes as needed
Train and mentors peers and junior level engineers
Completes administrative duties updating network inventories, support documentation (Visio)
Assist manager in identifying issues and process improvements, and distribution of work request.



Education / Experience:
7+ years as a hands-on network engineer implementing, designing and supporting a large enterprise network is required
Advanced working expertise EIGRP routing protocols as well as TCP/IP, Multicast, LON and protocol redistribution. BGP and IS/IS would also be preferred – Should be able to configure these protocols from scratch and troubleshoot these technologies in a production environment
Advanced working expertise of LAN technologies (HSRP,STP,VLANs and IP-subnetting)
Strong working expertise of WLAN technologies (Controllers, WAPs, Cisco Prime and 802.11 fundamentals)
Good working knowledge of network cabling infrastructure and specifications
Experience with corporate change management procedures (design and peer review)
Understanding of general project planning principles expected
Industry certifications CCNP is a must. CCIE or passed written is a plus
BA/BS Degree preferred but not required if certifications are CCNP or better
             

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