Job Description :
Role: Call Center Agent
Location: Cincinnati, OH
Experience Required: 1-3 years

Responsibilities:

Answering customer calls and helping customers on claim initiation / processing

Qualification:
· Strong attention to detail · Love talking to people and ability to WOW customers on every call · Excellent verbal, written, and listening skills · Relentless drive to own the customers problem and resolve it · Ability to adapt well to change · Ability to work well in a fast-paced work environment · Ability to multi-task using technology, including call handling, loan level review and call documentation

Desired Skills:
· Minimum high school diploma or GED, and 1-year work experience required · College degree with 0-1-year work experience, preferred

Client : Confidential