Job Description :
9 years of experience in enterprise network environment support and network operations.
Provide in-depth technical support to customers through CISCO and other OEM of network domain.
Technically aware customer service engineers who demonstrate excellent customer care skills.
Cooperating with internal higher level network designers.
Provide service improvement input wherever possible. May do proactive risk management Provide support on escalated issues and critical core technical jobs and coordinate with the OEM for escalated issues.
Working on Amazon & Azure Cloud Network Security will be an additional advantageCertifications.
CCNP/CCNA, ITIL Certified (Preferred)
Technical skills:
Excellent hands-on experience on the following technologies:
Routing protocols – EIGRP, OSPF, BGP
LAN Switching – ACI, VLAN, VTP, STP, EtherChannel, CoS
WAN – MPLS, MPLS/VPN, MP-BGP
TCP/IP protocol suite, Quality of Service
Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS
Data Center Architecture – Network, Server, Storage
DNS/DHCP/Proxy
Excellent hands-on experience on the following products:
Cisco Nexus 9k/7K/5K/2K Series of switches
Cisco Generation2 Routers series
Cisco Catalyst Series switches
Cisco IOS Software and NX OS Software
Wireless LAN technologies – Cisco or Aruba
WAN Acceleration/optimization – Cisco WAAS or Riverbed
Application Load balancers – F5 BigIP LTM/GTM or Cisco ACE/GSS
Network Management – HPOV, NNM, SolarWinds, ORION etc.