Job Description :
MUST HAVE SKILLS:
PM with infra migration experience.
Experience with shared devices and O365.
Only Diversity resource
Should be willing to work out of Englewood, NJ
KEY RESPONSIBILITIES:
Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability.
Should be able to drive the run arena – sys admin, storage and backup service towers.
Technical background preferred – should be comfortable and must know CFS tools and implementation
Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams.
Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams.
Should be customer facing and have a friendly personality.
KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer
Preferred ITIL and Six Sigma background.
Must have project management skills.
SKILLS REQUIRED:
Five years of previous project management (due diligence, transition, transformation, etc) experience.
Proficient with Project Management Tools including MS Project, and MS Office Suite.
Solid knowledge of and demonstrated experience in project management processes and methodologies.
Knowledge of and demonstrated experience in the project lifecycle
Crisp communication and presentation skills.
Well-developed negotiation and relationship skills.
Ability to build consensus.
Detail and big picture orientation.
Organization and time management skills: Operates independently with minimal guidance by management.
Ability to manage multiple tasks in parallel
Strong interpersonal skills.
ITIL certified
Project Management Professional (PMP) or PRINCE2 Certification preferred.
Six Sigma Yellow or Green Belt Certification a plus.