Job Description :
Lead and participate in joint sessions with the teams to standardize and balance support allocations.
Align the right support at the right level.
Acts as a technical SME for serious incidents and complex issues related to storage
Responsible for setting up and managing the NAS configurations in EMC Unity arrays, Insight IQ
Responsible for configuration, layout and management of Isilon/Unity NAS infrastructure.
Responsible for periodical upgrade of Isilon OneFS in the client environments
Responsible for setting up Isilon Remote replication between DCs to support DR
Responsible for setting up the Isilon NFS/SMB shares for production/non-production environments
Responsible for NAS storage infrastructure system management including capacity planning, snapshots, performance monitoring/ tuning, security management etc.
Provide Isilon infrastructure support for projects including planning, installations, configurations, and upgrades.
Create Standard Operational Procedure documents for efficiently managing the NAS infrastructures in the client environment.
Responsible for integrating the Isilon/Unity event management with Service Now for auto-ticketing for any critical hardware alerts.
Should be able to troubleshoot any hardware/performance issues in Isilon/Unity and provide root cause analysis.
Should be able to setup AD/LDAP integration for multiple domains in the Isilon/Unity devices
Experience with Block storage arrays like Xtremio, VMAX, Unity etc.
Skills required:
Storage Migrations between different NAS devices (VNX to Isilon, Isilon to Isilon, Isilon to Unity etc
Strong Experience in EMC Isilon
Good Experience in EMC Xtremio, VMAX, Unity
Storage tasks automation using any Scripting language
Experience in Linux or VMware is an added advantage
Additional Skills and Experience required:
Can drive innovation and automation
Expertise in preparing Operational manual.
Soft Skills:
Candidate should possess excellent communication skills (Verbal and Written)
Excellent documentation skill
Should have great customer handling skills
Able to handle unforeseen situations
Excellent team player capabilities
Can drive HCL’s value and its methodology