Job Description :
POSITION: CRM Techno-Functional Analyst
DURATION: 8 months
INTERVIEW PROCESS: 1 phone interview, 1 on-site interview
MUST HAVE:
Sales domain expertise
Develop Java Script extensions, C# plug-ins
Installation and set-up of Scribe Insight servers
Strong knowledge in Dynamics 365 REST API, highly preferred
70% configuration/customizations, 30% development
Duties & Responsibilities:
Work as a techno-functional resource on the CRM team within Information Technology department
Possess strong knowledge of out of the box Dynamics 365 CRM functionality specifically in the Sales domain
Perform various Dynamics 365 CRM customizations and configurations
Develop Java Script extensions, C# plug-ins for Dynamics CRM
Installation and set-up of Scribe Insight servers
Implement and Maintain Scribe Insight Integrations using MSMQ and Data Migrations
Strong knowledge in Dynamics 365 REST API
Design and implement CRM web service API calls for system integrations
Manage multiple deployments and deploy new functionality into production systems on the Dynamics 365 platform
Understanding the functional design as well as technical design and architecture
Adapt the Benjamin Moore IT change control process for all CRM application development activities while adhering to best practices for development, testing, build and release management