Job Description :
COTS Splunk Administrator
Harrisburg, PA
6+ months Right to hire - must have the ability to roll into a Direct hire position after 6 months without any sponsorship
Join our client in Harrisburg, PA as a COTS Splunk Administrator for a Right to hire position. This position is part of a team responsible for administering the Splunk system as directed by a technical lead or a manager. This position supports, maintains, and documents the system which is critical in supporting day to day enterprise system logging for the agency.
PRIMARY DUTIES AND RESPONSIBILITIES Application Administration (70%)
· Produce, publish and maintain documentation adhering to department protocol.
· Thoroughly document system configuration and changes.
· Coordinate with network, database and server administrators to prepare non-production and production environments for new or enhanced systems, processes or applications.
· Participate in system installation, upgrades/patches, configuration and tuning.
· Create and maintain reports, scripts, programs or other tools within the Splunk system to maintain system health and integrity.
· Define and maintain system and monitor application security.
· Follow the Security Technical Implementation Guide (STIG's) methodology for standardized secure installation and maintenance of computer software and hardware.
· Administration of all aspects of all Splunk environments
· Implement and maintain Splunk infrastructures and configurations.
· Monitor all system, applications, hosts, data ingestion, forwarder status, system health, etc.
· System management for clustering, deployment, licensing, and other server functions.
· All forwarder interactions with systems
· Manage and create applications for all of the above.
· Collect and assess system metrics.
· Customer interaction to determine requirements and success factors for requests
· Assesses customer requests o Provides guidance and training to customers
· Customer 1st level support, acts as interface between customers and Splunk COTS team
· Create, maintain, and augment documentation per standards established by the Web Development teams.
· Create and maintain manageable processes and documentation for all aspects of administration and development.
· Assist theSplunk team with development of new applications, views, dashboards, reports, alerts, data collection, scheduling of alerts and reports.
· Assist with the development and implementation of document configuration standards, policies and procedures for operating, managing and ensuring the security of Splunk infrastructure.
· Collaborate with other client teams to establish optimally functioning processes for system optimization, incident management, development practices, etc.
Support (20%)
· Collaborate with architects, designers, requirements analysts, database and system administrators and developers on system and application design.
· Promote changes and releases through the various test, quality assurance and production systems.
· Export, import, build and deploy various system configurations and components.
· ECM systems and applications problem resolutions and production support.
· Research and troubleshoot the most complex technical issues causing the unavailability of systems or applications for users and provide expertise for resolution.
· Collaborate with vendor and internal support areas.
· Document the cause and resolution of outages.
· Assist in troubleshooting and resolving technical issues causing the unavailability of systems or applications for users.
· Assist in disaster recovery planning, documentation and implementation.
OTHER DUTIES AND RESPONSIBILITIES (10%)
· Remain current with the most up to date technical knowledge.
· Recommend process and procedure improvements.
· Research and recommend system and process design changes.
· Other duties as assigned.
QUALIFICATIONS EDUCATION AND EXPERIENCE Minimum experience:
· Bachelor's degree in computer science and two years of administration and support experience or relevant experience or certification in computer science, information technology and at least five years administration and support experience or the equivalent combination of experience and training considered.
· Strong Linux/Unix background with scripting for automation and troubleshooting.
· Advanced knowledge of logging and troubleshooting.
· Demonstrated good overall understanding of enterprise-level architecture.
· HTTP/XML programming experience.
· Strong interpersonal and communication skills, written and oral.
· Strong documentation and organizational skills.
· Understanding of Data Security principles and practices.
· Excellent written and verbal skills.
Preferred qualifications:
· Hands-on experience with Splunk or other data consolidation / data mining technologies.
· Scripting experience with Regular Expressions, Python, Javascript, XML or other languages.
· Working knowledge with Enterprise technologies (SiteScope, SCCM, Nagios, Puppet, etc.
· Expert administration knowledge in a number of technical areas which could include Microsoft operating systems, WebSphere, Microsoft SQL Server, PeopleSoft, upgrades, installations, and architecture.
· Experience with technical consulting, big data and/or statistical and analytical modeling.
· Demonstrated aptitude for learning new technologies.
· Ability to effectively communicate technical concepts to other technical staff members as well as non-technical members of the organization.
ESSENTIAL DUTIES AND RESPONSIBILITES PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
· On call support required ( 24/7) as needed.
· Perform work required for this position in an office environment.
· Remain sedentary for significant periods of time.
· Must be able to use a personal computer.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
· Ability to develop and promote effective working relationships with all levels of client staff and clients.
· Ability to work as a member of a team, assisting as needed.
· Ability to promote and support a consistent, professional, customer focus.
· Ability to manage multiple assignments while meeting tight timelines.
· Ability to solve problem of a complex technical nature for extended periods of time, requiring a great deal of attention to detail.
· Ability to work accurately, efficiently and concentrate for long periods of time in a detailed environment.
· Communicate effectively, both orally and in writing, with all levels of staff.
· Withstanding moderate amounts of stress.
· Ability to work with disparate pieces of information.
· Ability to assess and identify dependencies and actions needed to successfully perform work as assigned.
Please find our open requirements below for your review. Please include the following when submitting a candidate:
§ Full legal Name
§ Contact Number
§ E-mail Address
§ Work Status – if the candidate will be an H1 transfer please indicate that
§ Current Location
§ Availability to Start a New Project
§ Rate