Job Description :
Role: Business/Operations Analyst (Locals and Citizens only)
Location: Pittsburg, PA
Client: UPMC/ SystemOne
Duration: Long term
The primary working location for the resource will be Forbes Tower. However, the resource will be expected to participate on-site in design, training, and go-live/post go-live support for UPMC Chautauqua in Jamestown, NY as well as all UPMC Susquehanna sites (Williamsport, Muncy, Wellsboro, Sunbury, Lock Haven, & Coudersport PA Travel outside of Oakland will be dependent upon implementation schedule. Less than 1 week per month is generally expected with the potential for this to extend to 2 weeks during go-live support.

Responsibilities of the Resources shall include but are not limited to the following:
The resource required is primarily an operations/business analyst as opposed to a technician. The resource’s primary role will be to assist the operational Project Manager with all activities related to the implementation of Tele-Tracking Technologies, Inc’s Capacity Management software suite as part of the enterprise implementations at UPMC Chautauqua, UPMC Susquehanna and Cole.

Required Skillsets and Qualifications of a successful candidate must include:
Prior experience in bed management/patient placement is strongly preferred.
Health Unit Clerk experience would also be considered.
Experience preparing training materials and tip sheets as well as proctoring training classes would be of benefit.
Project coordination experience and experience with software implementations.
The resource does not require clinical or nursing experience.
Specific business/operational experience is more critical than overall depth of experience.