Job Description :
Job Title: Business Systems Analyst- Market Data (53235)
Career Level: Senior Associate
Duration: 6 months
Start Date: ASAP
Location: Atlanta
Remote work allowed (y / n): No

Job Title:
Business Systems Analyst- Market Data

Must Haves:
Daily Support and handling the market data issues on day to day basis Must have strong technical and functional knowledge Specific Knowledge on Market data apps like BBG, FactSet, Thomson, and Reuters Usage Understanding Troubleshoot on Biz Query. Understanding on BBG General knowledge on BBG industry knowledge / domain knowledge and terminology for this domain Expert Technical background – Intricacies of desktop / Level 2 and level 3 support on desktop Must be able to troubleshoot desktop files system Expert in Portfolio Manager and understand the issues and then troubleshoot 3rd party application support , troubleshooting applications, Permission Issues and lot of How to?, Error message, Vendor mgmt., as these are all third party. SQL knowledge is needed

Key Responsibilities / Duties:
Learn MDS applications and develop needed skills to support MDS clients on all MDS applications. Mentoring with another team member will be done until needed levels of expertise are reached. Analyze problems quickly in a potentially stressful environment and determine course of action to correct. Assists the client community in the acquisition, training, and use of market data systems as necessary. Provide support to other MDS members as needed to correct problems. Complete weekly administrative duties on time. Use superior customer service skills to ensure the clients’ needs are met. Assists with application deployment and upgrade when needed. Train clients on new and upgraded applications. Some travel will be required to assist team members or clients in other offices or for system upgrades.