Job Description :
Position : Business System Analyst
Location : New York City, NY
Duration : 1 year contract

Must have a bachelor’s degree in Computer Science or related discipline and five years'' experience as a Systems /Business Analyst
Experience should include solid background in user problem identification, problem assessment, development of alternative solutions, cost/benefit analyses of alternative solutions and working with programmers during the design, development and implementation phases of the project to ensure that user needs are being satisfied
Outstanding verbal and written communication skills, proven problem solving ability and excellent negotiating skills are essential
Experience in preparation of project plans a must
Familiarity with Microsoft products, e.g. Excel, Outlook, Skype, Word, PowerPoint, Visio, Project, SharePoint, etc.
Experience in creating and analyzing IT operational/performance reports, queries and identifying anomalies
Experience with ServiceNow Ticketing System.