Job Description :
Business Process Reengineering
Richmond, VA
9 Months
Need Locals
Job Description:
The Change Management Specialist handles a variety of assignments related to preparing Authority leadership, employees, and the public for changes to the Virginia Alcoholic Beverage Control Authority as a whole, or for specific divisional changes, including processes, procedures, and enterprise systems.
Work activities include analyzing stakeholders and business processes for change initiatives, developing change management-related communications campaigns, coordinating and facilitating user engagement activities (such as user group meetings and the user conference), writing end-user documentation, and designing and delivering training. The Change Management Specialist will also may also help with developing graphics and with updating and maintaining websites.
Education Requirements: BS or higher
Required Skills:
Experience in a change management, communications, training, documentation role, with express or implied business analysis duties.
Excellent written and spoken communication skills: able to write and speak in a clear, approachable, and professional style.