Job Description :
Business Proc Analyst II
Troy, MI

Client Professional Services is looking for a Business Process Analyst in Troy, MI who can apply their skills in data collection, analysis, and metrics gathering to help clarify and quantify performance. This person will work with multiple layers of the organization and its customers, in both team and individual settings, to improve efficiency by translating business needs through advanced analysis; leading to continued improvement. The ideal candidate will be a self-starter with the ability to work independently and take on increasing levels of responsibility.

Required Skills:
Minimum 2 years of experience as a Business Process Analyst
Must possess strong analytical, problem-solving and attention to detail abilities
Ability to build reports, dashboards and scorecards leveraging various data warehouse platforms
Ability to effectively manage time and priorities
Strong oral and written communication skills
Experience effectively communicating through charts, graphs, text, and stand-up presentations
Exposure to multiple methodologies in metrics analysis
Advanced proficiency with MS Office, especially advanced Excel and PowerPoint
Desired Skills:
Experience with HTML, SQL, and/or other web development experience is highly desired
Ability to work in a rapidly changing environment while prioritizing multiple tasks
Experience conducting competitive analysis for benchmarking purposes
Possess an understanding of the training and learning industry
Experience with Cornerstone On Demand Learning
Experience with SAP Learning Solution
Experience with dashboard tools; IBM Cognos, iDashboards, Tableau, Business Objects Dashboards, or other dashboard tool
Ability to report metrics on a detail to a summary level and manipulate the data into meaningful performance measurements
Ability to recognize and solve data problems and inconsistencies
Ability to prioritize and manage multiple tasks
Ability to profile data to identify and escalate data integrity issues
Ability to provide recommendations to management based on data and observations
Ability to combine quantitative data with practical insights
Required Education:
Bachelor’s or Associates degree in Computer Science, Information Technology or other related field

Travel Required:
Local travel is required
Relocation assistance is not available for this position