Job Description :
Title: Business Intelligence Analyst III

Duration: 18 Month(s)

Location: Cranston RI

Client: Citizens Bank


· Document and identify gaps in IT and business processes through process mapping to illustrate current and future state.

Education/ Experience:

· Associates degree - preferred.

· Specialization in Business, Finance, Engineering, Science or Math is desirable.

· Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline.

· Experience in Information Technology - preferred.

Skills and Competencies:

· Ability to quickly learn organizational structure, business strategies and processes.

· Knowledgeable on business process modeling, process mapping.

· Capable of writing clear and well-structured business requirements documents.

· Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.

· Ability to resolve minor conflicts/issues using different tactics for prior to escalation.

· Work with team members to understand the needs of the project.

· Strong verbal and written communication skills.

· Must have a strong command of the English language, written and oral.

· Strong facilitation and presentation skills.

Major Job Duties and Responsibilities:

· Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.

· Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.

· Manages project documentation (implementation plan, issues log, process maps, etc and documents process flows and gaps.

· Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases.

· Develop and maintain strong relationship with business partners and internal/external team members.

· Identify issues and escalates/manages resolution as required.

· Coordinates and provides support to the business with the process implementation.

· Perform other duties as assigned

Additional Job Detail:

· Understanding of Risk Financial data preferred, strong command of the English Language.

Client : Citizens Bank