Job Description :
Job Title : Business Analyst Sr
Location : Wilmington, DE
Duration : Contract
Description: Looking for a Business Systems Analyst that has experience with the following high-level Business Capabilities:
1. Credit Card Payments – Paying off Credit Card Debt.
2. Credit Card Balance Transfers
3. Credit Card Customer Complaint Management
4. Credit Card Monetary Settlement.
The Business System Analyst II is responsible for supporting the completion of multiple projects and performing business analyst duties typically under the supervision of a program/project/scrum manager. The Business System Analyst II will review business processes in order to gain a complete understanding of current procedures, identify improvements, document those processes, and be the liaison between the business and technology areas. Business System Analyst II gathers and document requirements and/or write and user stories for approved projects. Candidate will possess planning, problem solving, communication and analytical skills and must be able to work in a fast paced and collaborative environment. Strong organizational skills are required. May serve as a key member of an agile scrum team and participates in the creation of industry-leading applications for various mobile, web, Java and .net platforms. Solves organizational information problems, analyses requirements and defines/grooms features and stories within an Agile / Scrum methodology. Serves as a subject matter expert to ensure the final product aligns with the requirements.
Key Accountabilities
Supports multiple projects or single complex projects within a domain, and provides ongoing support from inception to completion
Coordinate and document business requirements, use cases, and changes to business process based on feedback from Subject Matter Experts, including Product Management
Take high-level requirement concepts and drill into appropriate detail required for technology
Lead requirements capturing sessions as well as requirement document review, driving consensus across requirements
Ensures requirements documents meet client, contractual and usability requirements
Conducts business analysis, process mapping, process re-engineering and mock-ups
Create and document traceability matrices
Participate in requirements sessions (i.e, Progressive Elaboration) to identify user stories
Create, groom and maintain the project feature and story backlog in addition to any changes to those requirements
Participates in joint design sessions to groom and document features and stories
Create feature and story backlogs that are clear and straightforward
Assists the Tech Leads with flow diagrams, tables, mock-ups and other methods to ensure features and stories are presented without ambiguity when designing the solution
Analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
Improves systems by studying current practices
Recommends controls by identifying problems; writing improved procedures
Maintains system protocols by writing and updating procedures
Knowledge transfer as reference for users by writing and maintaining user documentation
Work with Product Owner to decompose features into stories
Identify dependencies across applications to support feature decomposition and story definition
Provide SME support on requirements throughout entire software delivery lifecycle
Manage to overall schedule and meet or exceed project deadlines
Identify, raise and escalate issues, where appropriate
Builds strong working relationships with key stakeholders
Coordinates demos for business stakeholders to share development progress throughout the project lifecycle
Supports the activities of project teams to ensure quality and timeliness of project completion
Provide support of Project Manager activities such as sending status reports, leading project meetings, reviewing project financials and timesheet billing, tracking deliverables and updating project plan, producing presentations for stakeholders, when required ? Own the communication of ongoing changes to requirements and functionality appropriately across the team ? Adhere to Agile/SDLC Methodology, ensure Project Requirement documentation has the necessary approvals to comply with SDLC and meet audit standards
Contribute to, and use best practice approaches and standards
Responsible for identifying and implementing continuous improvement and best practices in the project life cycle within and across industry segments
Performs daily administrative tasks including time management, training and other duties as required Stakeholder Management and Leadership The BA will interact with a variety of stakeholders depending on the project (s) the individual is assigned to support. The majority of the interactions will be with key resources in Technology and business/operational stakeholders representing the AE. The BA will need to have excellent communication and documentation skills to ensure effective engagement with stakeholders. Decision-making and Problem Solving The BA will be driving requirement gathering sessions, and working to address conflicts between stakeholders to obtain consensus on solution. The BA role requires strong problem solving and analytical skills in order to develop scalable solutions that meet business and Technology requirements. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Person Specification Basic Qualifications/Skills:
2 years related business analyst experience
Bachelor’s Degree or equivalent Preferred Qualifications/Skills
Competencies:
Ability to coordinate project teams
Business Analysis-Process Mapping
General Agile/SDLC process & methodology knowledge
Business Analysis, Problem Analysis, Planning & Resolution
Ability to troubleshoot and identify solutions,
Demonstrated ability in Planning and Organization,
Computer Competency-Excel, Access, MS Project, Visio, Power Point
Proven efficiency in written and verbal communication skills required o Advanced analytical, problem solving and planning skills
Process oriented with a strong attention to detail and focus on controls
Sense of urgency as well as ability to organize, prioritize and manage personal work
Ability to troubleshoot and identify solutions
Domain knowledge of at least of business area (collections, fraud, service, payments, reporting, acquisitions, statements, etc
General business background with specific, in depth understanding of assigned area(s) of responsibility
Ability to work independently, providing support and direction to project team
Ability to build strong working relationships with stakeholders & project team
Ability to multitask and react in a fast-paced organization