Job Description :
Position : 234486 - Business Analysis/Reengineering Senior
Location : Dearborn, MI
Duration : 18 Months

Position Description:

1) Learn Vehicle Remarketing business processes to become the subject matter expert. Document business process flows and identity opportunities for improvement. 2) Serve as the business lead to manage development and enhancement projects for Remarketing systems that manage our used vehicle inventory and sales. 3) Develop business requirements and process flows, and work with our IT partner to create/update specifications. Develop test plans and cases, review IT test results and perform UAT testing to validate business requirements. Log issues and work with the IT team to resolve. 4) Work with other Ford and Ford Credit business and system areas to provide analytical support and troubleshooting for requests such as cash flows, account balances, tax audits, and data requests. 5) Maintain inbound and outbound record layouts and communicate changes to all customers both inside and outside the company. 6) Coordinate and review testing for all changes between vehicle remarketing systems and external systems such as auction and ramp systems. 7) Assist customers within the company (Area Managers, Ford Credit Central Office and Business Centers, CVMS, ARS, FRIS, Wholesale, CATS, Dealer Contracts, Ford of Canada, Treasury, etc with problem resolution, information requests, intra-company communications, new program coordination and follow-up. 8) Assist UVIS customers outside the company (AutoTec, auctions, Jack Cooper/SGS, Carfax/Carproof, etc with problem resolution, information requests, inter-company communications, new program coordination, and follow-up.

Skills Required:

Self-starter, strong analytical skills -Strong oral and written communication skills and ability to interface with different levels of management -MS Office applications (Excel, Word, Outlook)

Skills Preferred:

Adhoc Reporting

Experience Preferred:

WebFocus experience

Experience Required:

3 years BA or similar experience -Program/project mgmt -Business Requirement & Test Case development

Education Required:

2 year degree