Job Description :
Analyze business processes and identify relevant systems based solutions alternatives and discuss these with business users. Work directly with users and management to build consensus on a solution and coordinate implementation activities. (Break/Fix)
Collaborate with business leaders and key users to continuously improve business practices (New Processes)
Prepare and execute test scripts for business process changes and upgrades
Develop and maintain Design Documents, Training Documents, Business Process Documents, Flowcharts, and Strategic Decision Documents
Develop technical specifications for system enhancements and do the subsequent SAP system configuration, testing and documentation
Seek out opportunities for business process improvement with a focus on improved use of system to improve bottom line results
Regular interaction with users to ensure they understand and are making full use of the system capabilities
Assist in the technical preparation of Business Process Procedures, Test Scenarios, End-user documentation, and User manuals
Troubleshoot user problems and implement solutions.
Acquire new systems knowledge through research, reading and formal training.


Knowledge of configuration in SAP, including ability to configure a new company or process from scratch as well as investigate/troubleshoot existing configuration.
Analyze OSS Notes and determine applicability.
Knowledge of SAP localization and processes to support local requirements
Knowledge and experience in the use of ECATT, LSMW, Winshuttle or other data load process
Knowledge and experience in the use of user exits and enhancements available in SAP to support unique business requirements.
Limited debugging of the system, ability to analyze ABAP short dumps and resolve underlying causes. Knowledge of programming languages in general is a positive.
Assist BI Analyst with Functional reporting requirements including writing of specifications, testing and end user training.
Use of OSS and SDN to research/resolve problems and/or find new ways of using the systems
Continually review new performance improvement documentation released by SAP and determine suitable ones for implementation.
Transport management in R/3 landscape and assist with R/3 security & authorization implementation.