Job Description :
Miracle Software Systems looking for Business Analyst for the location SFO, CA location 6+ months contract.

Please find the below job details.


5-7 years of IT business-analysis experience is required
Desired: 3+ years of business-analysis experience in the Airline Industry, preferably in the aircraft maintenance, repair, overhaul (MRO) domain
Desired: 2+ years working in collaboration with UI/UX designers
Mobile web development
Desired: 2+ years experience in Agile projects


Bachelor’s Degree in Computer Science, Information Systems, or Business Administration required


Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably, at the right level
Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, being able to present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, doesn’t misrepresent him/herself, puts principles above personal gain
Teamwork - Involves working well in collaborative settings, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
Working knowledge of Microsoft Visio, PowerPoint, Excel, Word, Outlook
Wireframe, process diagrams and Use Case drafting and presenting
Ability elicited requirements utilizing industry standards applicable to Airline domain


Customer Focus - Is dedicated to meeting and exceeding the expectations and requirements of internal and external customers, gets customer information and uses it for improvements, acts with the customer in mind, establishes and maintains effective relationships with customers and gains their trust and respect
Dedication - Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will commit as much as it takes to get things done
Partners with the Business - Acts as valued partner to the business, develops relationships with the customer, deals honestly and effectively with business partners, is seen in a positive light by business customers
Patience - Involves listening and checking before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches
Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, pro-actively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise
Prior development .net or Java experience is a plus not required
Working knowledge of Microsoft SharePoint, TFS


Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification