Job Description :
Position: Business Analyst
Location: San Diego, CA
Duration: long term

Job Description: The Business Analyst Services Consultant (BAS), works as a consultant and advisor to multiple client groups and departments. The BAS develops an in-depth knowledge and understanding of the client’s business and proactively researches, investigates and elicits requirements to meet the client’s needs and enhance overall business value. The BAS builds strong rapport with the client and is a trusted business advisor. The BAS applies advanced subject matter business knowledge to solve complex issues with the primary purpose of driving innovation and business transformation. The BAS is required to exercise significant independent judgement within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives.

Typical activities include:
Working with the client to identify and qualify opportunities to improve the business
Eliciting high-level client requirements and performing analysis to assess opportunities in terms of cost savings, improved service levels and increased operational efficiencies
Performs current and future state analysis, risk assessments, business design diagrams and flow charts
Preparing and delivering concepts and recommendations to executive management and technical staff
Authoring Statements of Work and high-level requirements This position is required to have knowledge and skills in the following:
Organizational Design and Development methodologies such as:
o Lean, Six Sigma
o Total Quality Management
o Business Process engineering
o Use cases
Principles of Business Analysis (i.e. Business Analysis Body of Knowledge)
Principles of Project Management
Experience with Enterprise Services Management projects that involve concepts such as:
o IT Service Management Lifecycle(ITSM): Strategy, Design, Transition and Operations
o IT Governance, defining, designing and implementing
Experience with projects involving business transformation activities such as:
o Eliciting requirements
o Performing research
o Preparing business cases, calculating Return on Investment (ROI), payback periods, Total Cost of Ownership (TCO)
Interpersonal skills: Ability to work collaboratively and lead a team
Communication skills: Excellent written and verbal communication skills
Intermediate to advanced knowledge of the following tools:
o Microsoft Office Suite: Word, Excel, PowerPoint
Workflow tools such as IBM BlueWorks Live and or Visio.

Qualifications:
This position is required to have knowledge and skills in the following:
Organizational Design and Development methodologies such as:
o Lean, Six Sigma
o Total Quality Management
o Business Process engineering
o Use cases
Principles of Business Analysis (i.e. Business Analysis Body of Knowledge)
Principles of Project Management
Experience with Enterprise Services Management projects that involve concepts such as:
o IT Service Management Lifecycle(ITSM): Strategy, Design, Transition and Operations
o IT Governance, defining, designing and implementing
Experience with projects involving business transformation activities such as:
o Eliciting requirements
o Performing research o Preparing business cases, calculating Return on Investment (ROI), payback periods, Total Cost of Ownership (TCO)
Interpersonal skills: Ability to work collaboratively and lead a team
Communication skills: Excellent written and verbal communication skills
Intermediate to advanced knowledge of the following tools:
o Microsoft Office Suite: Word, Excel, PowerPoint
Workflow tools such as IBM BlueWorks Live and or Visio

Education and Experience Required:
Bachelor’s degree in a technical or business discipline or equivalent experience and a minimum of 8 years of related experience or a Master’s degree and a minimum of 6 years of experience
Certification and/or education in Lean Six Sigma or ITIL is highly desirable.
             

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