Job Description :
Job Title: Business Analyst(Salesforce)

Location Mclean, VA

GC/Citizen s

W2 Only

ONLY ACCEPTING DIRECT W2 APPLICANTS NON CORP-TO-CORP AT THIS TIME Job Code:
IT105 Temp to Perm: Yes (Conversion salary up to 130k)

The Role: The main

goal of this role is to design technical solutions leveraging Salesforce
capabilities + extended apps ecosystem and Client legacy systems that will
deliver accelerated value towards achieving strategic business goals with
clear focus on success metrics and ROI. This role reports into the
Salesforce Center of Excellence Director. The ideal candidate is a change
agent with consulting experience who will work with key business area
stakeholders, the CoE team and our IT Partners to understand business
processes and design, prototype, help develop enhancements, capabilities,
process automation and customer''s insights that are aligned with the
project vision, while mitigating risk. Salesforce Certifications required.
The candidate must demonstrate in depth technical knowledge of Salesforce
and its capabilities, track record of major solution design architecture
contributions in a large enterprise, leadership skills to drive change,
analytical and problem solving way of thought, project management skills
and enthusiastic personality. Deep understanding of Client businesses and
processes preferred.

Responsibilities: Ambassador of the CoE, change agent and champion of
Salesforce to promote best practices that can transform and empower
Client''s businesses using Salesforce.

Responsible for connecting business goals and challenges and for the
overall design of the application solution on Salesforce.com.
Leads Discovery Workshops with key stakeholders to understand Client''s
Single Family strategic business goals, needs, processes and current use of
the platform, and any other customer centric data and processes not
currently on SFDC.

Analyzes and maps business areas strategic goals, processes and success
metrics with Salesforce capabilities.

Demonstrates Salesforce and extended AppExchange apps that can fit our
needs. Explains complex technology concepts in in simple language.
Partners with Client''s SMEs across IT, Data Governance, Innovation Lab
and other areas to design solutions that will deliver maximum value across
the enterprise.

Designs solutions with maximum usability while minimizing complex code
and customization.

Delivers detailed design proof-of-concepts, wireframes, prototypes, in
PPT and sandbox, as needed.
Creates documentation of technical design, support plan and enable best
practices and governance measures.
This role works as a team member of the CoE to deliver the complete
solution for our customers, partnering with our Platform Manager and IT
Partners to oversee build, testing and deployment.
Writes user stories and acceptance criteria for complex Agile
deployments.
Project manage solution scope, timelines, quality and cost and escalates
issues for resolution and to mitigate risk.
Drives communications with all key stakeholders including delivering
project updates and gathering project sign offs from CoE Lead and key
stakeholders and maintains alignment
Partners with Customer Success team to design end-user training materials
and go-live support.
Stay current on Salesforce releases, new features, product roadmaps and
applications available from 3rd parties on the Salesforce AppExchange.
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