Job Description :
Business Systems Analyst
Must have excellent communication skills
Must have 1-2 years’ experience with Empower mortgage loan origination system
Experienced working with on and off-shore teams
Experience with home equities, MPS, or first mortgages are a plus
Will be working with 1-2 of Black Knight’s clients doing upgrades and implementations of their Empower product
Be able to gather requirements and create documentation as well as create technical specifications
GENERAL DUTIES & RESPONSIBILTIES
Works individually or within a team on technology business consulting projects to meet specific client requirements.
Serves as liaison between end-users and consultants during IT and technology consulting projects.
Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.
Defines product scope, objectives and requirements.
Defines specifications and data models for product development and testing.
Creates detailed specifications from which programs will be written.
Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
Also analyzes system impacts to other systems and procedures.
Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results.
Assesses available technologies and recommends solutions to consulting team.
Writes test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.
Conducts a variety of tests such as system, integration, readiness, and acceptance tests.
Conducts tests using client data to be certain client needs will be met.
Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
Consults directly with the client and may travel to the client site.
Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Business Systems Analysts and Technology Business Consultants.
May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures.
Training may be delivered one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference.
May serve as pre-sales support specialist when needed.
Performs other related duties as required.
EDUCATIONAL GUIDELINES
A Bachelor''s or Master''s degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
In-depth knowledge of BKFS'' products and services
In-depth knowledge of financial services industry and mortgage industry
Advanced knowledge of multiple end-to-end systems development life cycles (e.g., waterfall, iterative and other modern approaches to software development) and conversion methodologies
Experience with Empower required
Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology
Knowledge of application architecture
Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.
Proficiency in quality management methods, tools and technologies
Proficiency in at least one appropriate application programming language
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
Ability to persuade and influence others on the best approach to take
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas