Job Description :
Title: Business Analyst

Location: Raleigh, NC

Duration: 12 Months



Job Description:

The North Carolina Department of Information Technology (NCDIT) - Transportation is seeking an Expert Level Business Analyst contractor for an approximately 12 month engagement.



The North Carolina Department of Information Technology (NCDIT) - Transportation is seeking an Expert Level Business Analyst contractor for an approximately 12 month engagement for the Department's DMV systems. The Business Analyst will be responsible for development of business requirements, and for the development and delivery of business process and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management and the system development life cycle. This individual must have proven contributor level experience with Microsoft SharePoint. The Business Analyst will work closely with NCDIT’s IT Manager in assisting with solution documentation and project management tools to meet State IT requirements.

Analyze, define, and document requirements for data, workflow and business processes

Document the program and project deliverables as assigned

Coordinate with clients to re-engineer business processes

Design SharePoint and web based content management deliverables as required to support the re-engineered business processes

Develop and deliver training materials for changed business processes and IT applications

Provide limited support for new processes during implementation

Analyze and estimate feasibility and compatibility with other programs and projects

Provide coordination and leadership for other project team members as needed

Consult with clients to prototype, refine, test, and debug applications and processes to meet needs

Provide quality control for program and project deliverables

Provide operational support for clients and the IT applications that support their business processes






Skill


Required / Desired


Amount


of Experience

Business process analysis, requirements development, training material development and documentation


Required


7


Years





Working knowledge of Microsoft SharePoint


Required


3


Years

Strong analytical and conceptual skills


Required


7


Years

Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users


Required


7


Years

Excellent organizational and presentation skills


Required


7


Years

Working knowledge of Content Management process and industry best practices


Required


3


Years

Microsoft Suite experience (e.g, Word, Excel, PowerPoint, Visio)


Required


7


Years

Proven experience analyzing program requirements made up of multiple projects


Required


7


Years

Proven experience evaluating business processes and re-engineering


Required


7


Years

Proven experience developing and delivering business process training


Required


7


Years

Proven experience writing clear and concise technical and user documentation


Required


7


Years

Working knowledge of application development life cycle


Required


3


Years

Experience with MicroSoft SharePoint as a designer


Highly desired


3


Years

Project management experience


Desired


3


Years



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