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Location: Atlanta, GA (Decatur)
Position: BA
Length: 6-8+ months

Will be working with Business Partners to gather business requirements and then working with Development Team - Salesforce (SalesCloud) - Data Mapping(Agile Accelerator, Will be switching to a system called Rally - Writing User Stories in an Agile Environment - Will participate in Scrum Ceremonies – At least 3-5 years of Hands on BA experience - Expert in Excel - Sql - Able to present work well Previous Cox Exp is a Huge Plus

Business Analyst


This job offers an unique opportunity to work in a fast paced, high performing development environment spanning multiple platforms and business units. The working environment is a hybrid combination of both Agile and Psuedo-Waterfall with a high emphasis on Agile. The position requires broad business understanding, technical acumen, teamwork, and communication skills to effectively execute of customer data management strategy across multiple data domains and business disciplines.

The primary responsibilities for this position are to gather, define, maintain and communicate business requirements between the CRM technology and business unit teams. Daily activity will consist of meeting with business and technology team members in order to write user stories, technical specifications and business requirments.

In addition, the successful Business Analyst must be able to work with minimal or no supervision on large and multiple concurrent projects and to coordinate the work effort. This role requires excellent communication skills with team members and business contacts at all levels of management. Another key to success in this role will be the ability to distinguish between business requests and technical solutioning.

Establish trusted relationship and support of the CRM development team, support team and business users.
Develop and understanding data needs for business processes; work with business to gather and document requirements within user stories
Develop and maintain business definitions and meta repositories
Create and maintain documentation related to user acceptance criteria, use cases functionality, issues application glossaries and data maps.
Co-ordinate user acceptance testing by coordinating with appropriate testers, support creating scripts and documenting and resolving problems in coordination with developers
Prepare and deliver change communication, education and training materials as needed
Certify data and metadata quality and monitor and report on quality measures, metrics and KPI’s.
Maintain data issue logs and reports; resolve business data definition issues.
Assist in creating and executing functional, unit, integration and regression and end to end test plans, ensuring traceability back to the original business requirements.
Assist with the definition, documentation, maintenance, and communications of data business definitions, standards, quality rules and methods.
Assist with the analysis, design and creation of data service levels and test cases.
Assist with the implementation, management and compliance of data policies, standards and methods.
Present Ideas for process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences.
Obtain and maintain a working knowledge of upstream and downstream applications that consume CRM data across business units.

Required Skills and Experience:
Degree in Computer Science, Math or Business Information Systems strongly preferred. Extensive Business, Data or Systems Analysis experience would also be considered.
3-5+ years’ experience in adopting various Business Analysis methodologies
Exposure to business applications such as Salesforce, MuleSoft, Informatica, Oracle, or other enterprise systems.
Ability to document clear business data requirements and business processes.
Ability to design and document data quality standards, process and reports required.
Knowledge of various data types and an understanding of data models. Knowledge of data exchange standards and file formats.
Knowledge of data management and governance best practices.
Proficiency in the use of all applications in the Microsoft Office Suite and SharePoint.

Preferred Skills and Experience:
5+ years’ experience in relevant Business Analyst area is preferred.
Exposure to multiple database technologies and reporting tools is a plus.
3+ years’ working in an Agile environment