Job Description :
Job Title: Business Analyst
Location: Lyndhurst, NJ
Client : HCL America / Quest
Job Description
Participate in direct interactions with customers, including but not limited to Health Plans
Provide SME support for projects regarding clinical laboratory data.
Research and Analysis against Informatics Database.
Interface between customers and developers to help with the understanding of project requirements.
Utilize laboratory knowledge to provide guidance to customers to determine and define Informatics data delivery requirements.
Provide effective technical leadership, expertise and support to the Enterprise Information Management Informatics system and related Health Plan Initiatives
Represent IT, as necessary to senior management, customers, and other business units.
Create and maintain departmental SOPs to be used as relevant guidelines.
Ensure all activities in areas of responsibility are conducted in compliance with relevant SOPs.
Maintain statistics, request applications and prioritization documents.
Understand and follow standard Quest Diagnostics methodology and processes.
Ongoing communication with management and customers through meeting minutes and status reports.
Proactive in communication and escalation of concerns. REQUIRED KNOWLEDGE
Good interpersonal skills presenting a positive attitude.
Good organizational and planning skills with attention to detail.
Excellent written and verbal communication skills.
Innovative thinker with the ability to manage problems and unforeseen issues to minimize conflict.
Experience in Clinical laboratory environment preferred
Strong Knowledge of MS Office Suite (including Excel and Word)
Information Technology experience (file transfer, understanding of data warehousing)
Excellent analytical and problem solving skills.
Ability to manage multiple priorities for multiple customers
Experience working with large databases, statistical analysis, and clinical data
Proficient in SQL writing skills
Desired
Working knowledge of health provider and payer models (ACO, IPA, CINs and Heath Plans etc
Acumen to learn database research, file extract and formatting techniques
Knowledge of Laboratory and Billing information system capabilities and applicable workflow
Familiar with HEDIS performance requirements.
Knowledge of LOINC codes.
Degree (BS/BA) in Medical Technology or equivalent combination of education and experience
Please let me know in-case if you have any questions.