Job Description :
Position: Business Analyst
Location: Philadelphia, PA
Duration: 12 months plus
Interview: Phone, Face2Face (Only Local Candidates)
Skills:
Performs routine operational support, maintenance and system configuration as defined in departmental operating procedures.
Identifies, analyzes and resolves data and complex workflow solutions and issues of intermediate complexity.
Demonstrates ability to diagnose and resolve technical, management, and business issues and to recommend areas for process improvement or innovation.
Adept at working on multiple concurrent projects with nominal supervision, capable of educating, coaching, and overseeing the activities of less experienced staff and other team members.
Attends specific client-based meetings and directs the communication of client needs to the appropriate support/service groups.
Actively participates with clients, internal and external, to elicit, analyze and document business and functional requirements through requirements workshops, interviews or meeting sessions with Project Sponsors, SMEs and other Stakeholders to diagnose and resolve complex technical, management, and business issues.
Identify and document business and technical requirements using standard templates.
Participates in the development, validation and execution of comprehensive test plans.
Monitors effectiveness of current business practices and identifies areas for improvement / innovation.
Has exceptional skills and expertise of business processes, and IT systems.
Is an expert on business unit operations and business need for IT solutions.
Performs on call support if required.
Exhibits strong facilitation and communication skills.
May be required to travel to/from and work in the various client locations in local area.