Job Description :
Job Summary:
The Business Analyst - Sr position will be part of the Personalization & Offer Optimization team.

Responsibilities:
May require a bachelor''s degree in a related area and 5-8 years of experience in the field or in a related area.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of complicated tasks.
May lead and direct the work of others.
A wide degree of creativity and latitude is expected. Typically reports to a manager.

Required Skills:
The BA will need to have strong experience in Agile methodologies, creating user stories, conducting daily scrums, Story planning, Retrospect, Reporting, Project velocity etc
The BA will need to have good Written and Verbal Communication Skills - project requirements, requested changes and testing results
The BA will need to have strong experience in working with data. The BA shall be proficient in SQL/Linux and working with data. The BA will be responsible for translation business requirements into technical requirements. The BA will have a big responsibility in the testing of the software solutions. The BA will need to create test data, test the applications and validate the testing results.
The BA will be interacting with a variety of personality types toward a solution. Problem Solving Skills dealing with frequent and random changes. Sound Judgment assess a situation, receive input from stakeholders, and select a course of action
The BA will need to create complex workflow models and process maps.
The BA will also be responsible for data mapping.
The BA should be a self-start and be able to map data from one schema to another with little or no documentation.

Preferred Skills:
It is highly preferred that this candidate have experience with Machine Learning/Artificial Intelligence, Chat bots, Cognitive and Conversational platforms, Cloud Technology.
It is also preferred that the candidate have airline industry experience and have working knowledge of Ecommerce, Check-in, Mobile applications, PNRs, Tickets, Baggage, etc.

Client : United Airlines