Job Description :
Business Analyst (ERP / Lawson / Finance)
Philadelphia PA
4 months plus
Required: Documentation, ERP, Lawson, Operational Support, System Configuration
This particular position is a Finance Business Analyst providing support for the Finance modules within the Infor Lawson ERP System. This includes documentation of requirements with the business, functional specifications, documenting and understanding complex business logic (for ex. signature authority approval matrix), troubleshooting and resolving production tickets, and analyzing root cause of incidents and working with developers and the business to ensure reoccurrence does not happen.
Performs routine operational support, maintenance and system configuration as defined in departmental operating procedures.
Identifies, analyzes and resolves data and complex workflow solutions and issues of intermediate complexity. Demonstrates ability to diagnose and resolve technical, management, and business issues and to recommend areas for process improvement or innovation.
Adept at working on multiple concurrent projects with nominal supervision, capable of educating, coaching, and overseeing the activities of less experienced staff and other team members.
Attends specific client-based meetings and directs the communication of client needs to the appropriate support/service groups.
Actively participates with clients, internal and external, to elicit, analyze and document business and functional requirements through requirements workshops, interviews or meeting sessions with Project Sponsors, SMEs and other Stakeholders to diagnose and resolve complex technical, management, and business issues.
Identify and document business and technical requirements using standard templates.
Participates in the development, validation and execution of comprehensive test plans.