Job Description :
Exciting Opportunity as Business Analyst (Digital/ E-commerce Applications, Retail Industry)

Contract : 5 Yrs / C2H / FTE

Grand Rapids, MI

Job description

Seeking a motivated Senior Business Analyst who will be based out of Grand rapids, MI. This position will serve as Business Analyst for an Agile Software Development Team. The workload will be a mix of new development projects and maintenance requests for a diverse set of applications that support Digital / eCommerce systems

Essential Duties and Responsibilities

? Writes/Elaborate user stories with detailed Acceptance Criteria
? Coordinates between Product Owner and Technical team
? Facilitates business decision and incorporates feedback into User Stories
? Review Functional Test Cases
? Governs UAT testing
? Facilitates offshore functional clarifications
? Document procedures and workflows based on functional specifications.
? Partner with application mangers and developers to ensure projects meet end user requirements and are completed successfully.
? Compile and present updates for projects and key initiatives, such as milestones and percent complete.
? Provide end user documentation, training, implementation coordination, and post implementation support as needed.
? Excellent written and verbal communication skills
? Capable of gathering and producing formal business requirements
? Is comfortable with interacting and explaining business requirements to technical development and testing (onsite / Offshore) teams
? Co-ordinate with the stakeholders of various business functions, onsite and offshore development teams, understand and document the requirements
? Prior experience with Retail applications would be ideal
? Must be able to self-direct, self-motivated, with minimal supervision and instruction
? Identifies causes and implements solutions, assesses and communicates issues of technology impact on the business.

Qualifications

? Bachelor''s degree in business, information technology or a similarly related field required; or equivalent work experience required.
? Five or more years of Business Analyst or Project Management experience required, preferably in the Retail Industry.
? Experience working with vendors, business partners and IT technical teams.
? Experience with documentation using Microsoft Word, Excel, and PowerPoint.
? Experience with documentation using VST, TFS or similar tool
? Microsoft SQL, BI and SSRS knowledge is a plus.
? Experience with business functions including, but not limited to:

o Marketing / Advertising
o Customer Experience
o Loyalty Programs
o Reward Programs
o Mobile Applications
o Third Party integrations


? Familiarity Scaled Agile Framework (SAFe) preferred.
? Proven track record leading functional groups, defining, document and deploying process change and associated systems capabilities.
? Proven analytical and problem-solving abilities.
? Ability to effectively organize, prioritize and execute tasks in a fast-paced environment.
? Excellent written, oral and interpersonal communication skills.
? Ability to conduct research into issues as needed.
? Ability to present ideas in business-friendly and user-friendly language.
? Highly self-motivated and directed.
? Strong customer service orientation.
? Keen attention to detail.
? Team-oriented and skilled in working within a collaborative environment.
? Any Scrum Master Certification, Training, or any SAFe certifications or Training
? Experience in agile environment (e.g. - breakdown for user stories, prioritization, and facilitate estimation of work
? Knowledge of relevant technology, tools, databases and middleware is critical.
? Strong analytical, problem-solving and conceptual skills.
? Strong verbal and written communication skills with an ability to express complex technical concepts in business terms and vice-versa
? Solid teamwork and interpersonal skills. Ability to work well on cross-functional project teams and foster team commitment to tasks.


Client : KAnand

             

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