Job Description :
IDEALFORCE has a CONTRACT position available immediately for a Business Analyst to join our customer in Columbus, OH. This is an ONSITE position. Please find below additional details about this job. Hiring Manager would like to have all qualified candidates interview face to face.
Role Description:
Perform research and analysis on data usage, create trend reports using Excel, resolve data issues with service areas
Customer outreach on Accounts Receivable to obtain payments, provide invoice copies, update customer contact information, etc.
Assist in compiling and\or reviewing large billing files for accuracy, testing procedures, and prepare ad hoc reports
Researches & analyzes service utilization and billing information to resolve errors and modify usage and billing as appropriate
Creates multiple trend reports to analyze, formulate, and verifying the Service utilization and billing data requiring creation of complex excel spreadsheets using pivot tables, logical Excel statements, graphs, conditional formatting and other excel functions; creates ad-hoc reports (e.g., reports that support billing office management and service areas
Researches customer discrepancies/complaints using multiple financial systems
Synthesizes data from multiple financial sources to create reports/presentations for internal/external stakeholders;
Performs research and data gathering to support unit staff, other ad hoc reporting related to Business Office projects
Qualifications/Experience:
Strong communication/ leadership skills.
Ability to collaborate with supporting resources across business and/or functional lines.
Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
Must be knowledgeable in the English language/speak clearly and understandably use the English language.
5 plus years of experience creating trend reports and spreadsheets using pivot tables, Logical Excel statements, graphs, conditional formatting and other excel functions; creates ad-hoc reports (e.g., reports that support billing office management and service areas
5 Plus years of experience researching & analyzing service utilization and billing information to resolve errors and modify usage and billing
5 Plus years of experience reviewing Memorandums of Understanding (MOUs) & contracts to ensure proper service & invoicing compliance
5 Plus years of experience trouble shooting discrepancies/complaints using multiple financial systems
5 Plus years of experience synthesizing data from multiple financial sources to create reports/presentations for internal/external stakeholders
Must meet productivity standards, complete work in timely manner and strive to increase productivity
Help create and maintain good project culture
Additional Information :
- "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. ?
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.