Job Description :
IDEALFORCE has a CONTRACT position available immediately for Business Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position.

Primary Responsibilities
Work in conjunction with business end users to identify and document problems and/or processes that need to be corrected or improved, and assist end-users in determining if the problem exists because of missing requirements, application errors, training needs or an ineffective process.
Facilitate business process redesign and continuous improvement activities throughout the agency to increase results through proactive systems thinking and comprehensive analysis and design.
Lead the collection, definition, validation and management of business system requirements.
Gather and document system and business requirements for large, complex projects and translate those requirements to user stories and user acceptance criteria.
Create and maintain system requirement documentation and related artifacts such that requirements are traceable to business goals, software features/functionality and test cases/scenarios.
Create wireframes and user interface prototypes and review mockups with end users.
Record software development needs in the agency’s tracking tool.
Coordinate the review and user validation of requirements throughout the systems development life cycle, including the use of demos for end users on a regular basis.
Collaborate with application developers and business representatives to develop business process designs and data models by defining the responsibilities, operations, attributes, and relationships of one or more business entities.
Provide business-consulting support to application developers during the development phase to share critical business knowledge quickly and accurately.
Assist end users by documenting the change control process so that software rollouts run smoothly and end users are prepared for the changes.
Provide regular updates to the CTO so that the CTO is able to regularly communicate the progress of software development projects to staff and other stakeholders.
Evaluate and document the effectiveness of the agency’s software development process and make recommendations about how to improve the process.
Monitor and ensure business systems standards are being maintained throughout the organization.
Guide staff through facets of Agile Scrum development such as writing/collecting user stories, acceptance criteria, prioritizing stories, identifying constraints, sizing/planning sprints, and managing change.

Experience and Knowledge
3 year of experience gathering business requirements and translating those requirements into user stories and acceptance criteria for complex business processes.
Knowledge of the inter-relationship between data, software applications and business processes as evidenced by at least 3 years of experience as a business analyst or comparable position.
3 years of experience working in the Agile Scrum Methodology
Proven ability to develop wireframes and use design tools.
Thorough working knowledge of methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance and software development.
Advanced experience in business process design/redesign
Bachelor’s Degree in business, decision and information systems or related field
Demonstrated ability to work collaboratively in teams and across organizations.
Advanced experience with Excel, Visio, PowerPoint, MS Word (5+ years)
Intermediate experience with software quality assurance planning
Experience running SQL queries

Additional Requirements:
- Intermediate experience with Windows
- Advanced experience with Excel, Visio, PowerPoint, MS Word (5+ years)
- Intermediate experience developing QA Plans (2+ years)
- Beginner experience with Microsoft SQL Server (preferred)
- Intermediate experience with Use Case Tools/ UML, Web Design, and Wire-framing tools (preferred)
- Project Management knowledge and experience a plus

Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.

Email: joseph dot shelton at

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.