Job Description :
IDEALFORCE has a Contract position available immediately for a Business Analyst to join our customer in Phoenix, AZ. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this role at this time.

Job Description:

The technical business analyst’s primary objective is helping businesses implement technology
solutions in a cost-effective way by determining the requirements of a project or program, and
communicating them clearly to stakeholders, facilitators and partners.

Understand what the business does and how it is accomplished and key process dependencies that may exist
Analyze business functional requirements to identify information, procedures and decision flows
Assist in identifying scope of work
Elicit requirements and document in either a Business Requirements Document format or, as Agile Backlog Items
Prepare business process maps and high-level work flows
Create the following documents: Use Cases, Functional Specification, Wireframes, and Report Mock-ups
Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, User details, and non-functional requirements
Identify business processes for redesign; Determine how to improve existing business process; Identify modifications to automated processes
Identify complex requirements across systems and business domains
Understand the integration of processes across domains, scope, charter, plans
Ability to communicate technical information to a non-technical audience; communication of business information to a technical audience
Co-ordinate testing efforts with Quality Assurance
Performs other duties as assigned or apparent

Bachelor’s degree in Computer Science, Information Technology, or related field preferred; Master’s degree preferred
Minimum of 4 years’ practical experience in business analysis required
Minimum of 3 years’ experience in scrum/agile environments; Scrum certification preferred
Experience gathering requirements from the client/business and documenting.
Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required
Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint) required.
Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally required
Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data as required.
Working knowledge of relational databases, database structures is required.
SharePoint highly preferred.
Working knowledge of Team Foundation Services 2013 preferred.
Strong aspiration to learn new technologies.
Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
Proven strong relationship-building and communication skills with team members and business users.
Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.
Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
Ability to manage multiple projects at the same time and shift priorities quickly.
Experience working on an Agile/Scrum team preferred.
Proven strong problem-solving skills, troubleshooting, and root cause analysis.
Excellent written and verbal communication skills.
Strong aspiration to learn new technologies.
Experience in the education industry preferred

- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and availability.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.