Job Description :
* We cannot sponsor the HiB visa for this opportunity. US Citizens encouraged to apply
We have an outstanding career opportunity for a successful Resident Support Engineer (RSE) in the Newport News (Norfolk), VA area. This position involves providing on-site operational and technical support to both the classified and unclassified Commvault software environments. The technical support will be for the entire suite of Commvault applications.
Position Responsibilities include:
Perform normal day-to-day administration of the Commvault environment
Review daily backup reports to remedy failures and increase job success rates
Collect, analyze, and document information about the current Commvault environment.
Review customer policies and procedures to ensure that they are in line with Commvault’s best practices
Provide Recommendations for Operational Efficiencies
Assistance with Restore Strategies and Procedures
Troubleshoot and optimize backup/restore throughput issues
Develop solutions to solve complex data movement challenges, such as multi-site backups over WAN
Take ownership of trouble tickets and work them to resolution
Position Requirements include:
2+ years of Backup Administration experience, preferably with Commvault software (Commvault Certifications a plus)
A DoD security clearance is required, but may be obtained after hire (attainment a condition of hire)
Previous experience/exposure with Commvault software or other backup software and concepts from Veritas/Symantec, EMC, IBM, CA, HP, etc.
Practical experience in concepts such as data and information life cycle management, disaster recovery, and performance tuning
Experience with virtualization on Hyper-V and/or VMware in complex, distributed or clustered environments
Advanced administration and troubleshooting of Windows server environments (Microsoft or other professional certifications a plus)
Exposure to multiple hardware devices including Storage Arrays, Storage Area Networks, and Windows/Linux Servers
Ability to logically solve IT issues with confidence
Ability to take detailed notes, work independently and efficiently, and to communicate effectively as a member of a remote workforce
Ability to convey highly technical information in business terms to upper-management
Ability to travel up to 25% of the time