Job Description :
Position: Technical Writer
Location: Dallas, Texas
Interview: Phone & Face 2 Face
Duration: 6+ months with possibility of extension (s)

Position Summary:
Responsible to manage the task and coordination of document creation (including offsite resources) and reviews with business and IT to ensure the accuracy and completeness of all documentation efforts.

Direct responsibility to ensure the accuracy of documentation and correct placement within the defined structure of the reference/collaboration system.
Document major decisions, business process workflow and any additional meeting outcomes into a collaboration system defined by the client (Sharepoint, Jira, or other) as directed by the client Project Manager.

Document and manage approvals on business process flows and functional flow using MS Visio
Provide use case diagrams and activity diagrams as a result of meetings conducted with the client business and IT teams
Understand functional requirements in the context and business process and explain them to appropriate IT teams

Walkthrough use case diagrams and activity diagrams to both business and IT teams as appropriate and get feedback
Track and confirm follow up activities and questions from the client teams using MS Excel or JIRA including weekly status on activities.

Appropriately escalate for questions, comments, issues or no co-operation
Follow up to get a clear “Call to Action” from IT Systems Owners and Business People.


Client : N/A

             

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