Job Description :
Should be expert in Avaya Aura Core Components such as CM, CMS, AES, Elite Contact Center, SM & SMGR, AAEP
Should have excellent knowledge over various Redundancy/Reliabilities
Should have excellent knowledge over ESS, LSP & SLS
Should have hand-on experience over various H.323 & H.248 media gateways such as G650, G450, G430 etc
Should have advance level hands on experience over SBC’s, SIP Call flow, ITFS, TFN, DID’s, ISDN PRI’s, SIP Trunks etc
Should have advance hand-on Experience over T1/E1, H.323 protocol, SIP protocol, QoS, CODEC’s such as G.711, G.729, etc
Should have advance knowledge over various integrations in SIP/H.323 architecture for small to large enterprise
Should have be expert in troubleshooting over capturing various traces such as MST, traceSM, Wireshark, stations, trunk traces etc
Should be capable of troubleshooting complex scenarios where call is traversing through various SIP entities along with IVR
Should have expert level of experience over updating firmware in various boards, Media Modules, Media Gateways etc
Should have experience over monitoring tool such as Nectar RIG
Should be capable of migrating/upgrading legacy infrastructure to latest platform
Excellent communication skills & Presentation skills
Candidate should be a good team leader & flexible as per business needs
Have knowledge of processes for Incident and Problem management, Change Management
Shall be able to handle and deploy site migration activities independently
Adheres to standard operating procedures and should be capable to add value to knowledge base