Job Description :
Hi,
We have an urgent requirement for below mentioned open position
Job Title: Avaya Contact Center Consultant
Location: St Louis, MO
Job Description
7-10 years of Experience in Avaya Contact center suite
Must have experience in Avaya Voice/Experience Portal, Avaya Dialog/Orchestration Designer based application development
Should have experience in building complex IVR call flows and routing
Good to have Experience in VXML, CCXML, Java, J2EE, Eclipse for IVR Framework based development
Experience in Nuance for Speech Engine development is a must have requirement
Worked on backend integration with core platforms using web services/RES API’s in IVR
Must be having basic working knowledge of Contact Center Components like Switches, IVR Server, App Server, CTI Server, and Database