Job Description :
Working towards or have attained a Bachelor’s degree
Working knowledge of troubleshooting and providing help desk support
Working knowledge of fundamental operations of relevant software, hardware and other equipment
- Understanding of software installation techniques
- Client hardware knowledge and diagnostic skills
- Understanding in administering O365 portal
- Knowledge of MS Windows operating systems, MS Office Suite, and MS Exchange technology
- Knowledge of DNS, DHCP and strong TCP/IP skills including WAN/LAN connectivity skills
- Knowledge of Active Directory and Terminal Services
- Knowledge of general printer support