Job Description :
W-2 Contract Only
GC or Citizens
Daily Tasks –
Check incidents in Service Now, analyze and create CR’s if needed, send for approvals.
a) OPS CR’s include – Update Estimated Spend Amount, Purchasing Table Update, Budget Owner, Department Signatory (DocuSign Recipients) updates. Add work notes to the CR.
b) Ops Incidents includes – Custom reports requested by business, replying to users if any issues with login access/ DocuSign issues, Check issues reported by Governance, analyze the request and provide re-solution.
Method – Running Scripts, Workbench.
Enhancement Development – Analyze the requirement, provide level of efforts and develop a solution using Visualforce, Apex, Config etc., Developer testing, Bug fixes. Add work notes and testing impact to the CR.
Method – Script, Code (Core Apex Development – Classes, Controllers, VF, Test Methods)
Delegation requests (As per business request When business users go out want their respective agreements to be delegated to others - FP&A delegation, Department Signer delegation, Purchasing Signer delegations.
Steps contains -
Department table configuration update
Inflight agreement updates
DocuSign recipient updates
Do inverse of above steps
Method – Run Scripts, Data Loader
FP&A Configuration Change (As per business request Department Configuration update, Queue assignment, Inflight agreements updates.
Deployment and Smoke Testing – QA and UAT sandbox deployments and smoke testing of the feature being released.
Deployment to Production and communicate it to PM and team.
Weekly Task – Compare Workday Users file and Apttus users and check for any discrepancies. If found, create a CR and make the changes to normalize both.
Sandbox setup and user access.