Job Description :
Hi,

My name is Asha, and I am a Technical Recruiter, Talent Acquisition for K-Tek Resourcing.



We are actively looking for App-V Solutions Engineer in Houston, TX.


Mode: Contract long term
Job Description:

The Engineering responsibilities shall include but are not be limited to:

Problem management requiring expert knowledge of Windows desktop operating systems, AD, Sysinternals, performance monitor, application troubleshooting, Splunk and Virtualization.
3rd level incident management requiring expert knowledge of Virtual Platform, Windows desktop operating systems, AD, and Application Virtualization
Anticipates trends and developments in client situation which could represent strategic opportunities or threats.
Establishing and maintaining standards for desktop expected state.
Develop automation to remediate incidents and problems.
Frequently anticipates problems and analyzes ways to mitigate risk.
Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues.
Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
Documents small-to medium-scale projects and delivers presentations with minimal supervision.
Dissects complex situations and refocuses on critical technology tasks.
Must have a high degree of technical expertise/professional mastery to recommend process improvements.
Is often consulted by peers and seen as the informal leader on tactical problems.
Problem management (RCA & driving remediation efforts) for complicated desktop issues. In depth research will be required.
Identify gaps and opportunities to resolve incidents and prevent them through detailed analysis of multiple data sources. Development and trend analysis.
Technical writing/documentation, reporting and training support groups within EUS
Strong experience in project execution and delivery of technical products

REQUIRED SKILLS:

Minimum of 5-7+ years’ experience with Advanced troubleshooting in MS Windows Desktop
Advanced skills and knowledge with SysInternals Suite toolset, analysis and execution
Minimum 5+ years advanced experience with physical and virtual application troubleshooting (APP-V, SCCM, MSI)
Minimum 5+ years advanced experience with Windows client performance & monitoring analysis toolsets
Proficient in more than one specific infrastructure technology
Advanced Automation and Reporting Experience, with a strong bias towards automated deployment and operations experiences.
Solid Problem Management Experience
Must be able to take charge and drive solutions during high profile incidents leading teams (technical and non-technical) through effective and efficient incident resolution
Drive RCA and resulting actions through full conclusion
Demonstrated project management/assessment
Strong leadership skills required
Ability to work in a fast-paced and challenging environment.
Excellent oral and written communication skills
Ability to work with users'' and other technicians with varying IT backgrounds
Flexible working hours to accommodate critical activity essential
Team player that is willing to take recommendations from other members of the team and hold other members of the team accountable
Passion for the User and User Experience
Energetic leader who inspires others to the mission and cultivates partnerships
Executive presence - ability to have voice heard and communicate with senior management

HIGHLY DESIRED:

Virtualization experience within global blue chip organization
Sound understanding of networking protocols (TCP/IP, DNS, WINS)
Big Data Experience and tools
SQL data mining skills
Knowledge of software streaming services
Scripting capabilities, PowerShell, HTML, ASP.Net, JavaScript, VBScript,

If you''re interested then send me your updated resume.


Client : confidential

             

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