Job Description :
Role: Adobe AEM - Campaign Management requirement
Location: Bethpage, NY (Long Island
JD:

Monitoring of Adobe Campaign to provide notice to Altice HelpDesk and Adobe Customer Care support teams of any issues. C
Coordination of issue resolution, including Adobe Customer Care ticket creation and tracking, communication of status to Customer, identification of appropriate Customer and TCS resources for driving resolution.
Email program performance oversight
Weekly status calls
Campaign monitoring of all ad hoc and triggered email deployments.
Email deployment project oversight and coordination
Email program and campaign review
Contributes to preparation and presentation of quarterly business reviews
Strong knowledge of Adobe Campaign is a must

Client : Synophia INC