Job Description :
Position: AWS Process SME

Location: Newark, NJ

Duration: 9 - 12 Months

Required Experience: 10+ Years

Accepted Visa: USC /GC / H1B / EAD - GC & TN

Required Skills:

Review the current ITSM processes and update to support the Cloud environment

Design, maintain and communicate Process roadmaps for each of the impacted processes.

Identify the standard tools configurations and workflow configurations required for process changes.

Create design documents for Cloud Capability Implementation.

Create and test process configured including communication and escalation charts for cloud Process.

Knowledge of different AWS concept and Services, Cloud Financial and Security controls.

Define Best practices and processes in managing cloud environment.

Understanding of CloudWatch, Cloud Monitoring tools and integration with Netcool.

Understand and define AWS tagging principles.

Create AWS account hierarchy structure and management.

Execute DR test plans for AWS

Prior experience designing and Implementing ITSM processes for AWS Cloud environment

Solid knowledge, working knowledge and understanding of AWS Components, Tools and Services

AWS Certification

Design, Implementation and Testing of the following Processes to support AWS Cloud environment to:

AMI Management




Backup and Restore

Disaster Recovery

Database Administration

Batch Processing

Monitoring and Logging

Release Management

Capacity and Performance Management

Financial Management