Job Description :
Onsite coordinator/ Lead developer role for Support & Enhancement work in RPG Synon
Requires hands-on experience in AS400 - RPG and Synon technology
Work on Incident management, Problem management services, Perform RCA and provide Bug fix
Identify dependencies, constraints, risks and issues
Resolve critical and high incidents, service requests & provide regular updates
Publish status reports and metrics for all the services
Ensure timely delivery and quality
Assign, track and review tasks
Identify dependencies, constraints, risks and issues
Escalate to SDM/SML when required
On-call support as required