Job Description :

Greetings from XTGlobal, Inc.!

We at XTGlobal, Inc. are currently sourcing for Middleware requirement. Request you to kindly review the job description given below and reply back if you are interested in pursuing this opportunity.

Title: AG webMethods Admin [XTGL_]
Location: Dallas, TX 75201
Type: 6 + Months Contract


Responsible for support, troubleshooting, maintenance and major incident management of multiple business applications
Support and troubleshoot applications within the Client stack using our Service Now incident management system
Work directly with customers/business to resolve issues within our defined SLA’s
Work on a week long on-call rotation as a major incident coordinator.
Monitor applications regularly via multiple vendor dashboards.
Assist with transition of applications from third party support to in-house support.
Resolve incidents within our incident management system.
Constantly learn and improve technical knowledge and expertise during software development.