Job Description :
Hi
please go through my job description. If you are comfortable please send me your updated resume.



Position: IVR Contact Centre Specialist
Location: Fort Worth, Texas
Duration: Fulltime job/Contract





Job Description:-


IVR app development Experience on Genesys GVP (3+ years) using Nuance Speech Server, Nuance Dialog modules.
Strong hands on skills like Java/JavaScript/Web services
3+ years professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, Multi-Channel Routing, Web Chat
Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace Call Recording, VoIP technology, and CRM and IVR solutions




Preferred skills:


Possess current Genesys certifications
Experience integrating Genesys with third party applications including but not limited to Salesforce and Remedy.




Thanks & Regards



Anuj Chauhan

Technical Recruiter

Amiga Informatics



USA Canada Hong Kong India Dubai



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