Job Description :
Projects this person will take up
Team training
OS upgrades (windows 7 to 10) (Upgrade to high sierra on MAC)
Systems:
O365/Outlook MUST Be SOLID HERE
Windows 70% /Mac 30% (might be 50/50 @ exec level) MUST BE SOLID HERE
email, printers
import personal contacts into outlook
very detail oriented-
right attitude
Nice to have:
Oracle ERP (not sure version)
Okta for SSO
ServiceNow ticket system - find efficiency opportunities to upgrade. Jonathan would like to know this.
Zoom VC
Responsibilities :
supporting 30 executives
Office has junior to mid level desktop support guys,
Someone with a good personality, who can be precise, talk to the point, be able to explain to executives in a layman''s language as to what the issue is and work towards getting things fixed
Futher clartfiications regarding JD Contact