Job Description :
Fax Analyst 

IDEAL BACKGROUND:

Experience with Fax solutions such as RightFax. 

TOP REQUIREMENTS:

Ability to capture detailed requirements, attention to detail, ability to work with the business and the team members, being self directed to complete tasks. 


What experience will set candidates apart from one another?

Experience with RightFax migrations, or other Fax solutions 


What Project/Projects will the candidate be working on while on assignment? 

The Fax analyst will work on Mergers and Acquisitions - RightFax integrations.

This involves working closely with the acquired entities to analyze the legacy environment, and partner with the operations team to deploy a proper RightFax solution. 




Is this person a sole contributor or part of a team? 

They will partner with the M&A program director, the acquired entities, and the EUTS operations team. 

What are the top 5-10 responsibilities for this position? 


KC52764-Fax Integration analyst will partner with acquired entities to complete discovery of electronic fax environment.

Will partner with business/technical resources at acquired entity to document electronic fax workflow, local fax numbers, toll free fax numbers, and fax integrated applications.

Once discovery is complete resource will work with Optum Tech team on RightFax solution for acquired entity.

Daily responsibilities will include partnering with the M&A program director on fax implementation and deployment planning, and providing status updates. Enterprise Fax is a product required for certain M&A integrations for acquired entities to meet service level agreements and enterprise compliance regarding sensitive data. If position is unfilled, the acquired entity fax implementations may be delayed. Often the acquired entities are leveraging thrid party hosted solutions which may not meet corporate security compliance requierements, or their solutions may be expensive. Enterprise RightFax is the preferred solution for entities undergoing integration. 

What software tools/skills are needed to perform these daily responsibilities? 
Knowledge of Rightfax and fax integrations desired.

Ability to use .xls and visio or other documents to help document current state environment. 


What skills/attributes are a must have? 
Ability to perform systems discovery with little or no direction.

Candidate must be a self starter and self driven to complete work. Ability to work with various business partners. Good communication and organizational skills. 


What skills/attributes are nice to have? 

Ability to work with an agile team. 


What are the work hours?

(ex. 9am-5pm, day/night shifts, rotating shifts, etc) 
Standard business hours (8AM to 5 PM) but there may be requirements to on occasion (very infrequently) work evening hours to support technology cutovers. 

What type of interview process is preferred?

(Face to face, phone, Skype, or a combination of the three) 
Phone/Webex
             

Similar Jobs you may be interested in ..