Job Description :
Hi,



This is Bavithra from AVTECH Solutions Inc. I have an Open Requirements for this below Position.

Please go through the Job Description and are you comfortable for this position reply me.



Job: Desktop support with EUC

Location: Glens Falls, NY

Type of Hire: Fulltime



Job Description:

At least 3 years of experience in the field or in a related area required

o OEM Certified Technician for ordering parts through OEM and parts replacement

o Strong Microsoft Office skills (Outlook, Word, and Excel)

o Strong Microsoft operating System installation and troubleshooting skills

o Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers

o Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms

o Unix first level troubleshooting and software loading (preferred)

o Strong customer service skills

o Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

o Strong written and verbal communication skills

o Must be detail oriented and self-motivating

o Ability to successfully pass a background security check

o Experience including remote control of PCs and video conferencing knowledge

o Level 1 server support or smart hands support in the site as required

o Handling of Tape Media as required

o Rotational On-call for executive support