Job Description :

This is Bavithra from AVTECH Solutions Inc. I have an Open Requirements for this below Position.

Please go through the Job Description and are you comfortable for this position reply me.

Role : Desktop Engineer

Location : St. Albans Plant in Vermont.

Type of Hire: Contract

Job Description:

Performs routine troubleshooting and maintenance on computers, monitors, and peripherals
Deploys new equipment and all operating software
Performs basic account maintenance and troubleshooting
Provides end user customer support to assist end users with all use aspects of their devices including set-up, installation, troubleshooting, repairs, maintenance and upgrades.
Technical support and troubleshooting of Windows workstations, MS Office, Office 365, user accounts, Voice over IP (VoIP), basic network connectivity, Citrix client
Provide support for all wireless communication devices including but not limited to Smartphones, PDA’s, and broadband cards
Processes and prioritizes work requests and escalations in a timely and efficient manner.