Job Description :
VDart is an IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award-winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle’s Fastest Growing Companies; NMSDC’s National Supplier of the Year; Ernst & Young’s Regional Entrepreneur of the Year and more.



Please send your resume to for immediate consideration





Role: Program Manager

Location: Sunnyvale CA

Duration: Contract



Responsibilities:


Manage multiple contact center voice & data infrastructure projects and plan rollout of enterprise level contact center and voice systems that will be used to interact with advertisers, consumers and enterprises
Coordinate new system deployments by working with internal engineering operations teams like Telecom, Network, Security, Hardware, and Data Center, external suppliers, and service providers
Partner with the cross-functional engineering teams and related stakeholders to gather requirements, plan, design, manage and execute projects
Manage all project timelines and communicate progress to business users and IT management
Manage multiple simultaneous projects to deliver new features, upgrades, and capacity enhancements to current and future telephony network and platform designs.
Oversee the creation of new processes and tools as necessary to support additional needs and requirements on an ongoing basis
Facilitate any necessary training and knowledge transfer for internal Operations teams to support new contact center infrastructure implementations




Minimum qualifications:


BS degree in engineering or equivalent practical experience
3 years of experience leading global voice and data infrastructure deployments involving several IT teams and business units
Strong written and verbal communication skills and a data driven analytical approach towards solving complex challenges
Resourceful, can identify solutions to obstacles and keep projects moving forward
Proficiency in Google Spreadsheet, Calendar and Mail




Preferred qualifications:


Knowledge of telephony and voice infrastructure technologies including VoIP/SIP, TDM, IVR, SBC
Knowledge of general networking principles and protocols like TCP/IP, DNS, MPLS, BGP, peering, latency, jitter, packet routing, etc.
Experience managing large-scale and dynamic technical projects, with competing resources and priorities
Experience in vendor management and software and hardware evaluation, selection, deployment, and configuration
Participation in several network design and deployments across global data centers
Ability to interact with diverse technical and non-technical groups, spanning all organizational levels
Ability to deal with ambiguity and thrive in a rapidly changing environment
Scripting/automation
Experience with Agile practices






If your skills match these requirements, please send your resume to for immediate consideration. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience. Candidates should e-mail resume to address above. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you.   We are Equal Employment Opportunity Employer.  



VDart Inc

Alpharetta, GA



Follow us on Twitter for the hottest positions: @VDart_Jobs

Follow us on Twitter: @vdartinc
<p><div class="crsJT-1" style="margin:25px 0px 6px; padding:0px; text-align:start; -webkit-text-stroke-width:0px"> </div> </p>