Job Description :

Hope you’re doing great.

This is Shivangi with KPG99 Inc. . I have the following job opportunity of IVR Engineer in St. Louis, MO. Please see the job description below and let me know if you would be interested in it. You can either reply to this mail or call me at

IVR Engineer

St. Louis, MO

12 – 16 months

Manager will do Skype

Manager only works with 3 firms.

The client  - kicking off a large project to integrate the HealthLink business units into the Client’s Avaya Telephony/Telecom platform. 

All positions have been approved and should be coming out through HR next week. The manager will interview prior to the positions being released. 

They are moving from one platform (the customer they just bought) to the Centene Avaya platform.
Moving into an Agile environment with mini Scrum teams.
This is a fun, laid back, great group that helps each other out.
All work is tracked in JIRA.
This person must be comfortable with an extremely fast paced environment where they can juggle 3-4 massive projects at once.
The work week will be 40 hrs/wk
The team is on the App Dev side, not hardware.

Sr IVR Software Engineeer (x4)

Look at Avaya or Genesys developers.  She is open to people from OOT – need to be on site for at least 12 months. 
Sr Application Software Engineer –IVR- Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs.
Act as a subject matter expert for Application Software developers and Engineers.
Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
Meet with business partners to understand business needs.
Responsible for overall design of the solution.
Design, build and test applications.
Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.
Moving 1K seats

Skills: Eclipse, JAVA, VoiceXML, Avaya Orchestration or Genesis/Dialog Designer or other IVR development tools, and Voice Portal.

Preferred: VUI Design, grammar development (including Spanish

Thanks and Regards,

Shivangi Singh | Team Lead | KPG99, INC

Certified Minority Business Enterprise (MBE)

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